The policies that govern how OTHRS operates.
OTHRS is intelligent infrastructure for the UK social and care housing ecosystem. These documents set out how the platform works, how your data is handled and what we expect from every member. Effective 1 June 2026.
Terms of Service
The agreement between you and OTHRS for using the platform.
Privacy Policy
How we collect, use and protect your personal data under UK GDPR.
Cookie Policy
What cookies we set, why, and how to control them.
Acceptable Use Policy
Professional conduct expected from every OTHRS member.
Subscription & Billing Policy
Plans, renewals, cancellations, refunds and VAT treatment.
Data Processing Agreement
How we process personal data on your organisation's behalf under UK GDPR.
Accessibility Statement
How OTHRS works towards WCAG 2.2 AA and how to report a barrier.
Trust & Security
How OTHRS protects organisations, opportunities, data and professional relationships across the network.
For questions about any of these policies, billing, your account or a security concern, our support team is on hand.
Contact support